TKT-2026-0427 · Short weight 18 kg on Reliance California-Supreme delivery
Raised by Reliance Retail Ltd via Email
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Resolved
Category Buyer · Reliance· Buyer02 May, 07:00 pm
DC Bhiwandi weighbridge is showing 11,982 kg vs invoiced 12,000 kg. 18 kg short. Please confirm credit.
Priya N. (Quality desk)· Support03 May, 08:30 am
Sir within tolerance per our T&C is ±0.2%. 18 kg on 12,000 kg = 0.15% — technically within allowance, but as a goodwill gesture we will credit the proportional value (₹12,024). Reflected against your next PO.
Category Buyer · Reliance· Buyer03 May, 11:22 am
Acceptable. Closing this.
Activity & SLA
Ticket created
02 May, 07:00 pm · Assigned to Priya N. (Quality desk)