TKT-2026-0423 · Credit note correction — INV/SUR/2526/2201 GST split

Raised by Reliance Retail Ltd via Email

Conversation

Resolved
Category Buyer · Reliance· Buyer03 May, 02:20 pm
Invoice INV/SUR/2526/2201 was raised as IGST (inter-state) but our pickup was from your Bawana hub — should be CGST+SGST. Please re-issue or send credit note.
Vikas R. (Finance desk)· Support03 May, 03:05 pm
Confirmed from logistics — yes, intra-state. Cancelling original e-invoice and issuing replacement CGST/SGST invoice. Credit note CN/SUR/2526/0044 will reach today.
Vikas R. (Finance desk)· Support04 May, 05:50 pm
Replacement invoice INV/SUR/2526/2201-R uploaded to your portal. GSTR-2B reconciliation should match next cycle.
INV-2201-R.pdf 228 KB CN-0044.pdf 126 KB

Activity & SLA

  1. Ticket created
    03 May, 02:20 pm · Assigned to Vikas R. (Finance desk)
  2. First response within SLA
    04 May, 02:20 pm · Target: 04 May, 02:20 pm
  3. Resolution
    04 May, 05:50 pm · Awaiting customer rating