TKT-2026-0422 · UPI advance not reflecting against Gurbandi PO
Raised by Anand Sweet Mart via WhatsApp
Conversation
Awaiting customer
K. Anand· Buyer04 May, 08:45 am
Bhai, advance ₹11,28,000 paid via UPI yesterday but PO/ASM/2026/00076 still showing 'Advance pending'. Please check.
Vikas R. (Finance desk)· Support04 May, 09:30 am
Sir checking with HDFC. Could you share the UPI reference (12-digit) so we can match? Sometimes settlement takes 4-6 hrs.
K. Anand· Buyer04 May, 10:12 am
Reference 411492330912. Paid from Anand Sweet Mart current a/c.
Vikas R. (Finance desk)· Support05 May, 10:05 am
Your bank shows the txn was reversed (insufficient funds at clearing time). Please re-initiate or share alternate proof. Production is on hold pending advance.
Activity & SLA
Ticket created
04 May, 08:45 am · Assigned to Vikas R. (Finance desk)